Terms & Conditions

Renewal Conditions: By becoming a member of Maxous, you are authorizing Maxous to bill your credit card account for the plan you have selected. This charge shall remain in force until you notify Maxous in writing of its cancellation. By joining, you are agreeing to the terms and conditions of the plan. This plan will automatically renew every month and your credit card will be automatically charged for the appropriate amount.

Termination Conditions: Maxous reserves the right to terminate any enrollment or deny eligibility in the program for lack of payment to our company, its affiliates or its contracted networks. Denial by the member’s credit card company for payment of the periodic program fee is deemed evidence of non-payment by a member. There will be a ten dollar $10.00 charge to be reinstated in the program after such denial. If reinstatement for non-payment happens more than once, a $20.00 reinstatement fee applies

Cancellation & Refund Conditions: You have 3 days from the date you join to use the plan risk-free. Due to the nature of our business and providing immediate access to our services, no refunds will be issued past the 3 day trial.  If for some reason within 3 days you are dissatisfied with the plan and wish to cancel and obtain a refund of any membership fees paid, please send a cancellation letter and a request for refund with your name and member ID number to Customer Service at support@maxous.com Please allow up to 2 days for refund processing.

Complaint Procedure: If you would like to file a complaint or grievance regarding your plan membership, you must submit your grievance in writing to support@maxous.com